Welcome to my professional website!
I am currently a technical writer at a software company where I write content for integrations between the company’s cloud software and other third-party systems.
I write for a variety of audiences and technical levels. I explain how end-users can use our products, how system administrators can set up and configure them, and how developers can extend the functionality of our products through events, APIs (native-library and REST), and SDKs.
I work closely with delivery teams composed of developers, testers, and program managers to produce documentation following the agile software methodology.
I am also part of an API documentation team focused on producing and maintaining APIs and developer documentation in our company’s developer portal.
I love the challenge of learning new technologies—both tools for documentation as well as the software and APIs that the delivery teams create—and then translating the technology into content that others can understand, all the while following company and documentation standards.